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Cookies

What are cookies?

A cookie is a file that is downloaded when users access to some websites. Those cookies allow the website owner to obtain and store information about users' browsing habits. As, for instance: how many times the website has been visited by the user, the chance to identify the registered user, the possibility to guarantee the users' session while browsing the website, et cetera.

Teladoc Health informs the user about the use of the following cookies:

Cookie's name: analytics.js.

Cookie's domain: www.google.analytics.com.

Expiration: Permanent.

Cookie's use: Functional.

The user may deactivate cookies in operation on this website at any time through the navigator configuration. Every navigator has different characteristics, so the user should consult the help menu in order to remove or modify the cookies.

What kind of cookies does this website use?

Technical cookies
Technical cookies allow the user to browse a website, platform or application, and use the different options or services that these provide, for example, control web traffic and data transfers, access restricted parts of the site, record the elements used in certain forms, make an online purchase, subscription, or event, use security features, and store the content of audio or video files shared through servers and social networks.

Personalization cookies
Personalization cookies allow users to access web services with certain predefined elements, established through a series of criteria on the user's computer; these may include language preferences, the type of browser used to access services, the regional configuration from where the service is accessed, etc.

Analytical cookies
Analytical cookies allow the website to track and analyze information on how users visit the various pages on the site. The data collected through this type of cookie is used to measure activity on the web page, application, or platform, and to construct user profiles for the visitors of said pages, applications, and platforms, in order to improve user experience, and allow for better service.

See the table below for more information on the cookies used on our website:

How can I disable or delete cookies?

You can choose to allow, block, or delete cookies installed in your computer by adjusting the settings of the web browser you use. But doing so might limit your ability to visit certain parts of the website or take advantage of some of our services.

For more information on how to manage cookies on the browser you use, please see the instructions below:

Disclaimer: *You can access Teladoc Health services via Asteron Life Connected Care at no extra cost if you have an in-force Eligible Policy with Asteron Life. An Eligible Policy includes all in-force insurance policies with Asteron Life other than certain employee insurance policies**. If you'd like to check if you qualify, please contact Asteron Life on 0800 737 101. Asteron Life Limited (“Asteron”) reserves the right to withdraw or modify the terms of access to Asteron Life Connected Care at any time. For full policy terms and conditions, see your policy wording or contact your adviser. Asteron does not provide financial advice in relation to life insurance cover. The content of this website if for information purposes only and is not financial, legal, or medical advice, nor does it offer any opinion or recommendation about whether a particular policy is right for you. You should consult a qualified financial adviser for advice specific to your personal situation and needs. Asteron and its related companies do not accept any responsibility or liability in connection with your use of or reliance on the information provided via the Asteron Life Connected Care web portal. Asteron Life Connected Care is owned and operated by Teladoc Health Australasia Pty Limited (“Teladoc”). Asteron disclaims all responsibility for any loss, claim, cost, liability, expense, or injury suffered by any person as a result of utilising the services provided by Teladoc or the information or content appearing on the Teladoc website or Asteron Life Connected Care web portal, except where such loss cannot be excluded by law. Asteron Life Connected Care is not insurance (including medical insurance), and it does not replace your relationship with your current doctor or medical specialist. Mental Health Navigator, Ask a Mental Health Clinician, Nutrition Consult, and Fitness & Recovery Consult are only available to people who are aged 18 years and over and living in New Zealand. Dental and emergency conditions are excluded from the services.

**Employee insurance policies are where your employer purchases insurance cover on your behalf. These are not “Eligible Policies” unless the package includes Employee Insurance Income Protection Cover.

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